The processing of personal data, such as the name, address, e-mail address, or telephone number of a user shall in principle always aim to be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable. By means of this data protection declaration, this Service and Site hereby informs prospective users, as well as the general public, of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, users are informed, by means of this data protection declaration, of the rights to which they are entitled.
The use our website is possible without providing us with of any of your personal information; however, if a user wants to make use of any of our services and / or products via our website, processing of personal data will become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the user.
When you choose to schedule a service or order a product we will collect only basic personal information, such as your name, mailing address, phone number and / or email address. When you visit our website we may also collect non-personal information, such as your IP Address. The IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, as well as which of our webpages you have accessed. We only collect personal information from you when you provide it to us. For example, if you schedule a consultation, we may collect your name, mailing address, telephone number, and email address. If you communicate with us regarding our website or our services, we will collect any information that you provide to us in any such communication. We further reserve the right to record all readings and consultations conducted by phone or via the Internet for internal record-keeping and legal protection purposes.
This Service and Site has to the best of its ability implemented technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. We follow generally accepted industry standards to protect the personal information submitted to us. We are obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, use, collection, disclosure or disposal. Security measures have been integrated into our day-to-day operating practices as part of our commitment to protect the personal information it holds. However, no method of transmission over the Internet, or method of electronic storage, is unfailingly secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will only disclose your personal information and/or an IP address to a third party when required by law or in the good-faith belief that such action is necessary to cooperate with the investigations of purported unlawful activities and conform to the edicts of the law; to comply with legal process served on us; to protect and defend our rights or property; or to identify persons who may be violating the law, the rights of third parties, or otherwise misusing this Service and/or Site.
We will never sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing. We use your personal information only for our own internal administrative purposes, such as fulfilling requests for information, delivering the services and/or products that you order, and providing customer support. We use non-personal information for internal purposes only, such as maintaining, evaluating, and improving our services and website. Non-identifying, non-personal sound clips and/or portions of written transcripts from previously recorded consultations or readings may be used from time to time in the compilation or production of multimedia materials for educational, informational or marketing purposes. All material used will aim to be generic and anonymous and will not include any personally identifying information or content.
The user may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the user deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
The website of this Service and Site collects a series of general data and information when a user or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, this Service and Site does not draw any conclusions about the user. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, this Service and Site analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our business, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by the user.
Wherever the user is able to register on this website it will require the provision of personal data. Which personal data are transmitted to us is determined by the respective input forms used for the registration. The personal data entered by the user are collected and stored exclusively for our internal use, and for our own purposes only. We may at times request transfer to one or more processors (e.g. a parcel delivery service) that also uses personal data for an internal purpose which is attributable to us.
By registering as a member or user on this website, the IP address—assigned by the Internet service provider (ISP) and used by the user—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. The storage of this data is necessary only to secure us as a business and this data is not passed on to third parties, unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the user, with the voluntary indication of personal data, is intended to enable us to offer the user contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from our database.
We shall, at any time, provide information upon request to a user as to what personal data are stored about them. In addition, we shall correct or erase personal data at the request or indication of the user, insofar as there are no statutory storage obligations.
Newsletter / Mailing List Subscription
On this website, users are given the opportunity to subscribe to our business's newsletter. The input form used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from us. We inform subscribers regularly by means of a newsletter about special offers and other news. Our newsletter may only be received by the user if (1) the user has a valid email address and (2) the user has subscribed for the newsletter distribution. A confirmation email will be sent to the email address registered by a user for the first time for newsletter distribution, for legal reasons, in the double opt-in procedure. This confirmation email is used to prove whether the owner of the email address as the subscriber is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the user at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the email address of a user at a later date, and it therefore serves the aim of our legal protection.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by email, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the user at any time. The consent to the storage of personal data, which the user has given for sending the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter by communicating this to us by email.
Our newsletter may contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such emails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, we may see if and when an email was opened by a user, and which links in the email were called up by the user.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the user. These personal data will not be passed on to third parties. Users are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, this personal data will be deleted upon request by the user. We automatically regards a withdrawal from the receipt of the newsletter as a revocation.
Contact Forms & Email
If a user contacts us by email or via a contact form, the personal data transmitted by the user are automatically stored. Such personal data transmitted on a voluntary basis ton us by a user is stored for the purpose of processing or contacting the sender. There is no transfer of this personal data to third parties.
This website features integrated components, links and plug-ins of social media and web marketing applications, such as Facebook, Twitter, Instagram, YouTube, Google Analytics, Pinterest, Linkedin, Tumblr and Google+. These integrated components and plug-ins may collect personal data and cookies about users which is usually reported to the companies who operate these online applications. To the best of our knowledge all of the online vendors and service providers whose applications are integrated on this website are General Data Protection Regulation (GDPR) compliant, but cannot be guaranteed. The operating company information for each of these applications are available from their relevant representative websites. An overview of their plug-ins and other integration features can also be accessed by contacting them directly, as well as further information about their data processing and protection and privacy policies. Should require assistance contacting them or accessing their relevant data processing and protection information you are welcome to contact us.
Online Scheduling / Bookings
Our online scheduling system and data processing for consultation bookings is provided by ScheduleOnce LLC, located at 340 S. Lemon Ave. #5585, Walnut, CA 91789 (“ScheduleOnce”). For more information about how they process, store and protect the personal information of our users please refer to the ScheduleOnce Data Processing Addendum and the ScheduleOnce Master Service Agreement.
This website features integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. If the user chooses PayPal as the payment option in our online shop during the ordering process, we automatically transmit the data of the user to PayPal. By selecting this payment option, the user agrees to the transfer of personal data required for payment processing. The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order. The transmission of the data is aimed at payment processing and fraud prevention.
We will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and us, for the processing of the data, will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks. PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.
The user has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing. For more information go to data protection provisions of PayPal.
As a responsible company we do not use any form of automatic decision-making or user profiling.
Right of confirmation. Each user shall have the right to obtain from us a confirmation as to whether or not personal data concerning them are being processed. If a user wishes to avail themselves of this right of confirmation they may at any time contact us.
Right of access. Each user shall have the right to obtain from us free information about his or her personal data stored at any time and a copy of this information. Furthermore, the user shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the user shall have the right to be informed of the appropriate safeguards relating to the transfer. If a user wishes to avail themselves of this right of access they may at any time contact us.
Right to rectification. Each user shall have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the user shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. If a user wishes to exercise this right to rectification, they may at any time contact us.
Right to object. Each user shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her. This also applies to profiling based on these provisions. We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the user or for the establishment, exercise or defense of legal claims.
If ever we should process personal data for direct marketing purposes, the user shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the user objects to the processing of their personal data for direct marketing purposes, we will no longer process the personal data for these purposes.
Right to withdraw data protection consent. Each user shall have the right to withdraw his or her consent to processing of his or her personal data at any time. If the user wishes to exercise the right to withdraw the consent they may at any time contact us.
April 19, 2021